What is the Learning Organization?
Because of the Internet and advanced technologies, the way we do business — whether profit or nonprofit — has forever changed. Instead of existing in a stable environment and applying standardized solutions to problems and challenges, change itself has now become the norm. It is fast and unique. Solutions must be equally fast and unique. No longer can an organization wait for a memo to go upline to be reviewed by a hierarchical manager to solve most problems. The client will be gone by the time the answer is returned. This means most organizations will have to incur some type of restructuring for a faster response time. Customers and followers expect answers to be efficient, innovative, and swift. Survival and prosperity means staying relevant in a constantly changing environment. To do this, everyone in the organization must become a problem solver. Becoming a problem solver means having the ability to use one’s creativity in problem-solving, while learning in the process. In learning organizations, great emphasis is placed on how you learn and less about data. It’s about being able to use what you’ve learned to assist your organization in accomplishing its mission and goals. And in this new Information Era, “learning” is called the new labor, and it must be organization-wide learning to be effective.